Euromoney Institutional Investor PLC is listed on the London Stock Exchange and is a member of the FTSE 250 share index. It is an international business-to-business media group focused primarily on the asset management, banking and commodities sectors under brands including Euromoney, Institutional Investor and Metal Bulletin. It is a leading provider of economic and investment research and data under brands including BCA Research, Ned Davis Research, and the emerging market information providers, EMIS and CEIC. The group also runs an extensive portfolio of events for the financial and commodities markets. Its main offices are in London, New York, Montreal, Hong Kong and Sofia, and more than a third of its revenues are derived from emerging markets.
Euromoney is a dynamic organisation with a newly independent status, following a share buy back from DMGT plc, and ambitious growth plans.
About the Function
The Group’s Central Technology function works with and complements the business focused (outward) Divisional technology teams. It is principally responsible for delivering core shared services (inward) across the Group. Due to its group wide coverage it is able to leverage economies of scale and provide subject matter expertise in a range of core disciplines.
The Service Delivery team provides core shared infrastructure and security services across the divisions. It delivers reliable, secure and cost effective core services (e-mail, file+print, end user computing, back-office applications, infrastructure and networks). The DevOps team support and maintain the centrally hosted divisional websites, providing 24x 5 coverage. The Information Security team develops, implements and maintains security controls to mitigate the ever-increasing risk of cyber threats.
The Central Platforms development team support and maintain the Group’s suite of centrally developed platforms (publishing and subscription management), used extensively across the divisions. The platforms are developed in line with business demand. The team is also responsible for maintaining and iterating development best practice and quality standards, sharing and promoting their adoption across the divisions.
The Project Management Office is responsible for overseeing the portfolio of central technology projects, providing expert guidance and support to the project management team and stakeholders to deliver projects to time, budget and quality.
The Central Technology function also oversees risk, audit, compliance and disaster recovery processes across the Group, working closely with the Risk function and divisional teams.
This is a senior role and a member of the Service delivery management team. The role has global 24/5 coverage and responsibility for 1st and 2nd line customer support operations, service processes and assurance management, alongside technology procurement (UK). The role also offers the opportunity to work directly with the Central Technology senior management team in a number of critical areas.
As a member of the Service delivery management team you will have input and influence over the Service delivery team’s roadmap (in the context of the wider Central Technology roadmap), helping to assure delivery of key objectives and goals, alongside helping to build trust and respect with our business stakeholders.
Key responsibilities include:
Skills/ Experience Required