JOB DESCRIPTION JOB TITLE: Marketing Technology & Automation Manager   REPORTS TO: Head of Marketing Operations OFFICE: DEPARTMENT: London, UK Platform Product & Technology INTRODUCTION Delinian Limited is a global B2B information-services business and the Platform Product & Technology team supports a portfolio of brands that provide actionable data, analysis, intelligence, and access in markets where information and convening market participants are valued. Our products serve professionals across the financial and professional services sector, covering markets such as banking, legal, and insurance. We operate a highly diversified portfolio with services that support clients’ market intelligence, business development, and workflow solutions, and over 70% of our revenue is recurring. Our brands are transforming as we seek to retain the relevance our products have within the markets they serve, while also taking advantage of our scale to deliver standardized and efficient solutions. This means laser focus on responding to our client’s needs for specialism, while also building common tools and functions that allow us to better meet customers’ needs. We pride ourselves on our entrepreneurial culture – enabling creative, action-oriented, and knowledgeable professionals to do their best work. We also believe in autonomy, accountability, passion, and a sense of humour. Delinian has customers in more than 140 countries and over 2,200 employees located in North America, South America, Europe and Asia. For more information on the company and our strategy, please visit: https://www.delinian.com.   JOB PURPOSE The Marketing Tech & Automation Manager is a full-time position based out of our London, UK office. You will work with the portfolio’s marketing, sales operations, and product functions to support brand marketing teams with the marketing technology, tools, processes, and data that they need to succeed in delivering growth-oriented marketing strategies.   KEY OBJECTIVES § Own, define, and execute the portfolio’s marketing automation and technology strategy in close collaboration and alignment with the Head of Marketing Operations. § Be responsible for training stakeholders and developing technical and best practice material for our martech platforms. § Collaborate with brand marketing and sales teams to maintain and improve existing functionality that categorises, scores, grades, qualifies, and assigns leads. § Review the work of brand marketers as required to ensure high standards are maintained and data is captured and organised in an effective and compliant way. § Ensure data cleanliness with routine data cleansing exercises – either to remove redundant data or in augmenting what is incomplete – in a way that is compliant with all relevant regulations. § Oversee the flow of data between platforms and seek out opportunities to reduce manual work. § Understand and own the management of communication preferences as customers and prospects move through the funnel. § Identify opportunities to grow or rationalise the suite of marketing tools and optimise for brand self-sufficiency. § Use data and reporting to suggest and implement improvements the process of progressing leads to sales. § Administer martech tools to support users with access and training, and to ensure renewals are processed promptly and correctly.   EXPERIENCE, SKILLS, & ATTRIBUTES § At least 2 years of professional experience in sales/marketing technology support. § Bachelor’s degree or equivalent practical experience in a relevant field required. § Experienced in administering marketing technology tools, either in a dedicated martech or relevant marketing role. § Experienced in using all aspects of Pardot (preferably certified). § Experienced in using Salesforce or other CRM tools (preferably certified). § Experienced in interfacing with marketing and sales teams to solve problems. § Knowledgeable of martech & digital marketing in general to support in connecting martech to broader marketing and business strategy.   Our ideal candidate will: § Possess strong problem-solving and analytical skills and be able to troubleshoot issues, debug configurations, and find effective solutions to technical challenges. § Demonstrate an entrepreneurial spirit – proactive and self-motivated; value common sense over process. § Be highly organized, able to work under pressure to deadlines and multi-task. § Be intellectually curious about financial & professional services in the markets we serve. § Have a willingness to learn and expand your skillset and adapt to new tools and systems.   BRAND & PRODUCT LIST Our brands serve professionals across two main customer segments. Our larger brands include: § Financial Services: Euromoney (banking), Global Capital (capital markets), Insurance Insider (insurance), The Deal (M&A, transactions), IJ Global and Air Finance Journal (real asset financing) § Professional Services: IFLR and International Tax Review (legal) We have a diversified range of products that meet three key customer needs: § Workflow Solutions: deal making events, learning § Market Intelligence: market news and data § Business Development: lead generation, sponsored events, and advertising

ABOUT THE COMPANY Delinian is a global B2B information-services business. Delinian’s brands provide actionable data, analysis, intelligence and access in markets where information and convening market participants are valued. Delinian has customers in more than 140 countries and over 2,200 employees located in North America, South America, Europe and Asia. JOB PURPOSE   The Marketing Manager (MM) will be responsible for our event marketing campaign delivery, evolving our events portfolio towards our mission of being the leading provider of fixed income deal-making marketplaces.   Supporting the business in 5 key areas the MM will be responsible for marketing campaign management in: data/customer insights, digital marketing, event marketing (delegate acquisition), marketing communications and social media. The MM will be responsible for developing key marketing strategies for the company’s brands and in-house products, alongside coordinating marketing campaigns with sales activities.   The MM has experience in managing marketing projects/campaigns, an entrepreneurial spirit to thrive in the growth stage of the team and is passionate about creating marketing intelligence.   Please note: Overseas travel to events may be required in order to develop a better knowledge of events and to participate in delegate networking   KEY OBJECTIVES   Events marketing - Achieve set targets for delegate registration and attendance, for each event   - Deliver high calibre event delegates, in line with defined target audiences - Effectively integrate multiple channels for all marketing campaigns including social media, search marketing, email, telemarketing and partnerships - Devise, implement and manage strategies to increase conversion of prospects and return of attendees - Ensure all event websites are set up to the required quality standards with SEO and conversion in mind - Develop sophisticated event pricing strategies, working with Head of Marketing and commercial leads - Accelerate the transition to an inbound marketing strategy by improving performance across search marketing and social media, and by developing content marketing campaigns - Develop and implement a strategy for managing and growing our marketing database - Build excellent relationships with event project team (especially sales and production) and proactively communicate marketing progress and milestones Project management and financial responsibilities - Manage your self-learning to develop expertise (systems) while also ensuring your personal objectives are met (SLAs) - Effectively manage event marketing budgets to deliver optimal ROI or ROO - Responsible for Events Pillar marketing plans and achieving revenue and engagement targets - Working with the events project team to create and deliver new marketing strategies across all events to increase the commercial impact of audience development - Ensure a structured campaign analytics framework, across all channels, is updated and monitored to determine the ROI of all activity - Ensure marketing best practice is implemented for all channels and marketing plans and tactics are proactively communicated to project team - Implement 365 content and promotional campaigns for flagship events - Optimise the customer journey with a view to maximising the customer experience across all channels and touchpoints - Develop a social media strategy and set goals to increase brand awareness and social engagement - Suggest improvements to database growth and development, lead generation and database ROI - Deliver multi-channel marketing campaigns that are data-driven, with a focus on increasing audience acquisition and sales revenue - Regular reporting (monthly basis) for all performance marketing channels - Building and maintaining excellent working relationships with stakeholders   KEY INTERFACES - Work with the Head of Marketing and Head of Sales where relevant to understand business priorities and revenue targets, agree on marketing approach and define KPIs. Regularly report back on performance - Work with event programming and production leads to ensure the successful development and launch of new products and/or expansion into new segments EXPERIENCE, SKILLS & ATTRIBUTES    Experience & skills - Demonstrable B2B events marketing experience, preferably within the financial (fixed income marketplace) or professional services industries - Strong communication skills; can articulate performance metrics, challenges and opportunities to the event project team; keeps all parties up to date on developments - Can effectively collaborate with other brands or cross-functional teams and embraces new ideas, systems, projects or processes - Confident decision maker, with the ability to assess opportunities and risks and flag these to your line manager - Track record of successfully designing and delivering multi-channel marketing campaigns - Experience using some or all of the following: Marketo, Salesforce, Sprinkler, LinkedIn, Twitter, CMS systems, Canva, basic Photoshop, HTML creation - Working knowledge of Excel and Google Analytics - Experience in the commercialization of events including launching events - Ability to work closely with sales and align marketing strategy to commercial objectives - Thorough knowledge of customer analytics and ability to convert data into meaningful insight - Experience managing and developing high-quality marketing plans/projects, including post event/project reporting. - Ability to multi-task: project manage and execute multiple tasks over similar timeframes - Demonstrable people management experience would be desirable - Willingness to develop knowledge both within the marketing discipline and the industries we serve - Strong experience in digital marketing techniques and channels   - Establish a data-driven approach to strategic and tactical decision making - A proven record of testing, measuring and evaluating marketing channels to optimise spend and demonstrate ROI  - Strong communication skills; can articulate performance metrics, challenges and opportunities to the event project team; keeps all parties up to date on developments   BENEFITS - You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days and “early-finish Fridays” - Access to LinkedIn learning for training and upskilling - We offer flexible working arrangements (with attendance in the office a minimum of once a week) and place a strong emphasis on a good work/life balance   Delinian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

ABOUT THE COMPANY Delinian is a global B2B information-services business. Delinian’s brands provide actionable data, analysis, intelligence and access in markets where information and convening market participants are valued. Delinian has customers in more than 140 countries and over 2,200 employees located in North America, South America, Europe and Asia. The Telecoms & Tech Group led by Capacity Media, ITW, TowerXchange and BroadGroup, provides premier sources of information and networking for digital infrastructure communities.   THE OPPORTUNITY Capacity Media is the leading events and news business for those #KeepingTheWorldConnected. Through our print products such as Capacity Magazine, our daily digital news coverage, Capacity TV channel, executive podcasts, and world-renowned series of global events; Capacity Media is your authority on the latest developments shaping the industry of tomorrow. Our eminent events portfolio includes award winning Metro Connect, Capacity Europe and the Global Carrier Awards. Join us in our mission to connect people and communities across the global digital infrastructure industry.   An exciting opportunity has opened up to join the Capacity production team, supporting the Heads of Research, and producing events with 500 - 3,000+ attendees in the Americas, Europe, Middle East and Asia.    THE TEAM Capacity Media values collaboration, knowledge sharing, communication, creativity, new ideas and a customer first approach. Our teams are passionate about the brand and our products and we've worked with some of our clients for over 15 years. The relationships we have built across global communities makes us leaders in what we do.    PRINCIPAL ACCOUNTABILITIES - Conducts extensive research with senior stakeholders to produce inspiring event programmes - Produces team briefs to support marketing, sales, and new audience acquistion strategies - Liaises closely with marketing to develop successful and inspiring marketing campaigns - Qualifies leads for sponsorship and builds relationships with key accounts to meet their needs - Manages the onsite delivery of the conference as well as any networking add-ons - Drives collaboration between sales, marketing, operations, telesales, audience development and editorial KNOWLEDGE, EXPERIENCE AND SKILLS - Experienced in conference production or similar research role - Experienced in copywriting and producing content-driven reports, conference agendas or similar for virtual and live events - Able to project manage a team to meet event objectives and financial targets - Has worked with a sales team and helped generate new business prospects - Aware of different marketing channels used to promote a product and using social media - Highly organised and able to work towards deadlines - Strong presentation skills  - Excellent communicator who can manage relationships with senior executives - Fluent in spoken and written English and ideally Spanish or Portuguese To create and project manage the delivery of events that meet market needs:   - Conducts extensive research to produce an inspiring and interactive event programme for audiences - Produces thought-leadership content in the lead up to the event including market research summaries and speaker interviews to drive engagement - Produces event briefs for sales, marketing, audience development, telesales and operations - Liaises closely with marketing to develop a content-led marketing campaign - Qualifies leads for sponsorship and builds relationships with key accounts - Works towards GP targets by supporting operations in cost management - Introduces new event features to improve the onsite delegate experience - Manages onsite delivery of the conference or networking add-ons - Liaises closely with editorial on market research and aligning events with the Magazine - Leads project team meetings and drives collaboration with the wider teams   BENEFITS - You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days and “early-finish Fridays” - Access to LinkedIn learning for training and upskilling - We offer flexible working arrangements (with attendance in the office a minimum of once a week) and place a strong emphasis on a good work/life balance Delinian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role: European Infrastructure M&A Reporter   Reports to: Funds and M&A Editor    Responsible for: News and analysis on the European infrastructure M&A deals in the infrastructure investment market. This is an opportunity to become a leading business reporter in an important and rapidly evolving sector – covering the investment flows and market players behind essential infrastructure as the world responds to climate change and moves toward a more sustainable future.   Key responsibility: Writing business news articles with rolling deadlines through the day; researching the infrastructure investment market; building a network of high-level market contacts through daily telephone calls (including investors, developers, bankers, lawyers and regulators). In addition to daily news reporting responsibilities, the reporter will produce regular features and analysis content. Other responsibilities include supporting the data team as well as the IJGlobal magazine and quarterly Funds & Investors report.   Skills: Ability to write numerous news articles daily under deadline pressure; ready to learn about complex financial and energy/infrastructure topics; willing to make cold calls, with a good telephone speaking manner and interviewing skills; appreciates precision and high-quality work; understands journalistic values; fluent written English and additional languages a plus.   About the employer: IJGlobal is the world’s leading provider of news and data on infrastructure investment and finance. We focus on informing our readers on what they don’t already know. Our intent is that our news is unambiguously superior – previously unknown, actionable, detailed, quick and correct – to that of competitors.   Our reporters are passionate about the business of energy, transport and other infrastructure projects and companies; and the process that takes them from conception through finance, and into construction; their later fate in the secondary market; and the developers, contractors, bankers, lawyers, investors and funds that make all this happen.

JOB PURPOSE    The customer service executive will be working on events and have experience of working in a busy office environment and used to dealing with multiple projects and tasks simultaneously. The role will comprise in dealing with all general enquiries from clients via telephone and emails, as well as debt chasing, setting up events on internal systems, and liaising with the wider event team.     PRINCIPAL ACCOUNTABILITIES  - Processing all registrations accurately and efficiently using the in-house systems - Setting up events in CRM and CVENT platforms in collaboration with event and finance teams - Supporting delegates through their booking process where required - Invoicing, credit control, and refunds processing for delegate and sponsorship invoices - Managing the end-to-end customer service function per event - Debt management and tracking of payments to ensure revenue is accounted for prior to the event and to assist with aged debt - Assisting with virtual event set up - testing data flows, platform usage, uploading delegates to platforms - Sourcing and liaising with on-site registration companies for larger events through to implementation - Processing visa applications for overseas delegates - Preparing all registration admin pre-event and accurately reconciling all registration admin post-event - Ensuring compliance with Trade Sanctions and VAT requirements where relevant - Processing GLF Community membership and TowerXchange subscriptions administration - Working with tech and IT for continuous system improvement   KEY INTERFACES  - Event team - sales, production, marketing - Own team - operations and customer services - Finance team - cashier, sales ledger, credit control - Technology and IT - Suppliers - Clients   EXPERIENCE AND SKILLS REQUIRED     ESSENTIAL  - Experienced in a customer services or customer facing administrative environment - Able to work with minimum supervision to strict deadlines and remain calm under pressure - Strong numerical skills - invoicing, budgets (including multi-currency events) and credit control - Competent in processing large amounts of data quickly and accurately - First-rate computer skills and competence within Microsoft Office - Proven ability to work well within a team - Experience of working in a fast-paced office environment - Exceptional attention to detail - Experience in planning and organisations skills - Excellent and confident communicator to both an internal and external audience in oral and written communication - Strong multi-tasking and prioritisation skills and able to work on several projects simultaneously - Ability to work as part of a team    DESIRABLE  - Strong affinity with digital systems and platforms - Creative and innovative thinker    BEHAVIOURAL COMPETENCES  - Work well under pressure and to deadlines - Customer first approach - A willingness to travel/to work late/overnight shifts on occasion - Time management and prioritisation on projects - Proactive and take initiative  - Able to challenge the status quo and seek continuous improvement   The annual salary range for this position is $50,000-$60,000 USD. The actual compensation may vary based on geographic location, work experience, education and skill levels. Our total compensation packages may also include competitive annual bonuses, commissions, or quarterly MBOs, dependent on the role. These will be discussed with you during the interview process.  The salary range represents Delinian’s good faith belief of the current market-value for the role at the time of this posting and is provided in support of New York’s Salary Transparency initiative.   BENEFITS - You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days and “early-finish Fridays” - Access to LinkedIn learning for training and upskilling - We offer flexible working arrangements and place a strong emphasis on a good work/life balance - We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age Euromoney Institutional Investor PLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    

ITR is looking for a reporter to discover and report on developments happening across the fast-changing tax sector in a style that offers exclusive insight to ITR’s core audience of in-house tax executives, working closely with the Managing Editor to deliver content and help subscription growth. You will be responsible for delivering regular content for the ITR website, unearthing exclusives, trends and developments to ensure the ITR readership receives value from their subscription. You will also pitch and write exclusive trend articles and podcasts, examining the practices of tax paying companies and their in-house teams.   PRINCIPAL RESPONSIBILITIES - Responsible for delivering regular content for the ITR website and magazine - Responsible for unearthing exclusives, trends and developments to ensure the ITR readership receives value from their subscription - Pitch and write exclusive trend articles and podcasts, examining the practices of tax paying companies and their in-house teams - Develop and maintain good relationships with senior figures at corporates, accountancy firms and treasuries via frequent phone calls and face-to-face meetings and interviews - Work closely with the managing editor in expanding areas of coverage and tracking engagement with content - Reporting on a range of topic areas and building a network of contacts, sources and expertise. - Attend and report on ITR and external events as required - Assist with digital publications as required by the managing editor - To work with peers and colleagues across the division to establish networking links and common areas for collaboration SKILLS AND KNOWLEDGE (essential and desirable) - Excellent researching, interviewing and writing skills - Strong initiative - Flawless written/spoken UK English - The ability to learn quickly - The ability to work independently with light supervision - Excellent communication skills - An excellent team player - A strong grasp of Google Analytics - Willingness to travel internationally - Tenacity, resilience and possessing curiosity to truly understand complex issues - Comfortable networker and able to build a strong contact base - Ability to work quickly and accurately to tight deadlines - Ability to commission articles   EXPERIENCE (essential and desirable) - Online and multinedia journalism - Finding and building relationships with new sources - Generating story leads - Sound knowledge of, and interest in the business sector - A passion for building networks of sources and willingness to engage with the market - Excellent written English and bachelor’s degree or higher - News writing ability and previous journalism experience - Experience with data journalism